Delete your Stemulus account

You can request deletion of your Stemulus account and associated data without reinstalling the app.

Request deletion by email

Email [email protected] with the subject Delete my Stemulus account. If you signed in with Google or Apple, send the request from the email address associated with that account and tell us which sign-in service you used. We may need to verify that the account belongs to you before deleting it.

If you used Guest, say so in your message. We will explain what information is needed to locate your app data. Never send passwords, sign-in codes or payment-card details.

Delete from the app

Open Account & Settings on Android, or Your Account on Apple devices, then choose Delete account and review the confirmation. This also removes saved work on that device. Work saved only on another device must be removed there.

What is removed or retained

Account deletion removes the account profile and associated server content through our account-cleanup process. Minimal purchase and request records may be retained for fraud prevention and to prevent duplicate charges or credits. See the Privacy Policy for server result retention and provider processing details.

Cancel subscriptions separately

Deleting your account or uninstalling Stemulus does not cancel a subscription. Manage or cancel it in the App Store or Google Play account used to purchase it. You can still email us to request account deletion.

Contact

Stemulus is operated by Serious Business Software LLC. For help with a deletion request, email [email protected]. You can also contact us at:

248 Fox Road
Dover, DE 19901
Phone: +1 (302) 535-9744